Down in the Hole: the unWired World of H.B. Ogden a Review

Let me persuade you for a minute to watch the HBO series Wire if you haven’t already. If civilization ended and only a few artifacts survive to speak to what was America, I hope they will uncover the entire DVD collection of the Wire. The Wire has been often compared to Dickens–but I think it is on par with Shakespeare. Now give the series a chance. Don’t watch just one episode watch the first three or so and then come back and tell me you didn’t want to finish the series. No, chances are you will devour the entire series and you will want to discuss with me and everyone who your favorite characters are your, your favorite season…you will have a lot to think about and say. And if you don’t believe me then just watch this interview between Bill Moyers and the show’s creator David Simon.

If you are already a fan, and you also have an English lit background then you will enjoy Joy DeLyria and Sean Michael Robinson’s Down in the Hole: the unwired World of H.B. Ogden. This isn’t a funny ha-ha satire, more like a smart, clever way of looking at the Wire. The book takes a look at the Wire as if it were a rediscovered serial novel written by Horatio B. Ogden. My favorite part of this book has to be the illustrations. They take classic scenes from the Wire and recreate them as classic book type illustrations from the 19th century. The book also includes excerpts from the novel–classic scenes recreated in 19th century prose. But what is so smart about this is just reading these scenes again in this perspective shows you how wonderful those scenes really are. My personal favorite is “the excerpt” from Book II Chapter XIX. “All Prologue” which is a recreation of one of my favorite all-time scenes with Omar Little–here’s the clip. The book also has some analytical essays about the Wire, of course written from a 19th century perspective, but the authors really have some great insight into the characters, motivations, themes…

If you are a fan of the Wire make sure you get this book.

Oh, and enjoy this clip from another satire, the Wire: the Musical.


Book Review: Where’d You Go, Bernadette: A Novel

Little did I suspect when I picked up Microserfs by Douglas Coupland back in the mid nineties that just a few short years later I’d be working for the man myself (or as I like to call him now Uncle Bill). Like Coupland’s novel Generation X, Microserfs was fun and inventive and really captured a moment in time for me. It was about a group of programmers escaping Microsoft in Redmond to move to the bay area and form their own start-up. I distinctly remember the flat food scene–characters slipping a programmer Kraft cheese slices under his office door after he refused to come out.

I did the move myself backwards, moving up from Silicon Valley and nestled in to the Pacific Northwest and into my own office in Redmond. Two things I noticed when I moved here from the Bay Area–that despite the fact that I arrived in 1998 and many of my colleagues back then were millionaires, the parking lot was a lot less flashy than any would have been in Palo Alto, the other that I immediately stopped talking about how much rent I paid. I moved here and I loved the region–the color of the skies and waters, the green of the trees, the granoly people, the left-wing politics that were a given…The fact that when the sun WAS shining for the first time this Californian actually noticed it and appreciated it. And then of course there was the Microsoft culture. Everything you’ve heard and worse. The long hours, the excitement over stock splits, the huge retirement parties for millionaires, the highly smart type A and extremely competitive people who probably move a bit too fast for their own good. And then the things that you probably didn’t know–that the people who work here really are amazing, family-oriented, and with a high rate of Asperger’s. Intense, yes, always intense but maybe a bit mellowed over the years. And even a number of those that retired…returned.

Over the years, starting with Microserfs, I’ve been on the look-out for novels where Microsoft or its executives and/or it’s culture are featured. Someday, maybe, I expect there to be a college lit course on American Literature in the Dot Com and Post-Dot Com Era because there have actually been a number of them. Among the list I would also include:

  • The Cookbook Collector by Allegra Goodman. One of my favorite novels of 2011, the main heroine of the novel is the CEO of a start-up in 1999, while her sister works in an antiquarian bookstore owned by a former Microsoft employee and millionaire. This book has been compared to Jane Austen’s Sense and Sensibility and is a wonderful read if you like intelligence. I felt this really did capture what was happening during this time period and the book was nominated for the
  • Options: The Secret Life of Steve Jobs by Daniel Lyons. Lyons, the tech reporter who also anonymously wrote the Fake Steve Jobs blog turned his writing to this novel. Since the book is about Apple, of course both Ballmer and Gates show up as characters in this hilarious love letter to the absurdities of the super rich and the dot com era. I have this one back again in my to read pile to see how it stacks up now after Jobs is gone.

All three of these novels were humorous– the Cookbook Collector maybe a little more subtle. I guess I should revise that college course to the Comic Novel of American Literature in the Dot Com and Post Dot Com Era.

All this is to add one more book to my list–Maria Semper’s Where’d You Go, Bernadette. When I read an article about Semple’s use of Microsoft and Seattle in her book, I immediately downloaded it on my Kindle and started to read it that evening. Microsoft is only a minor character in this book, Bernadette’s husband is a VP in charge of a highly anticipated project. The main focus is on Bernadette, a former award winning architect who has retired to Seattle to raise her daughter and through a series of unfortunate events starts to unravel and then disappears.

I loved this book–because this one captures not only some of Microsoft’s culture, but the whole Pacific Northwest region–the Helicopter Moms, the pretentious school involvement, the Tom Douglas restaurants, Chihuly chandeliers, the horrible drivers, the famous Seattle freeze, which she captures all in this passage:

“My great-grandfather was a fur trapper in Alaska,” Audrey said. “Warren’s great-grandfather bought furs from him. My point is, you come in here with your Microsoft money and think you belong. But you don’t belong.”

She nails the culture at Microsoft–the meeting rooms, the Connector buses, nd something I’ve always wondered WTF at Microsoft–the diminishing numbers of much needed admins.

“Another oddity: there are no assistants. Elgie heads a team of 250, and they all share one assistant. Or admins, as they’re called, accent on the “ad.” In L.A., someone half as important as Elgie would have two assistants, and assistants for their assistants, until every bright son or daughter or anyone west of the 405 was on the payroll. But not at Microsoft. They do everything themselves through specially coded portals.”

And the sky. Semple gets it here:

“I’ll miss the afternoons when I’d go out on our lawn and throw my head back. The sky in Seattle is so low, it felt like God had lowered a silk parachute over us. Every feeling I ever knew was up in that sky. Twinkling, joyous sunlight; airy, giggling cloud wisps; blinding columns of sun. Orbs of gold, pink, flesh, utterly cheesy in their luminosity. Gigantic puffy clouds, welcoming, forgiving, repeating infitetly across the horizon as if between mirrors; and slices of rain, pounding wet misery in the distance now, but soon on us, and in another part of the sky, a black stain, rainless.”

The novel is great fun. The plot was awesome and I even shed a tear over the Runaway Bunny. You can see Maria’s hilarious book trailer for it here.

Book Review: Gone Girl

Is Goodreads changing the way you read books? For me it is becoming my place for word-of-mouth (word-of-review?) place to turn before investing in a newly released book. Gone Girl: A Novel by Gillian Flynn is probably one I might have missed–it has been a while since I read a thriller. But then I started noticing it popping up in my Goodreads updates list with 4 and 5 star reviews. Since I figured half a dozen of my intelligent Goodreads friends couldn’t be wrong I gave it a download to the ole Kindle.

Bam. This book gets interesting fast. A wife is disappears on her fifth anniversary. Did the husband kill her? You hear his side of the story from day one moving forward, and then between his chapters you read her story taken from her diary moving from the time of their meeting forward to the disappearance. Did he do it? I say I haven’t read a thriller in a while, but I used to read a lot of Ann Rule type non-fiction true crime stories in the nineties (before reality TV killed the genre). This book reminded me a lot of those stories, ain’t nothing more fun than trying to figure out the mind of a sociopath (a nod here to one of my favorites by Ann Rule–Small Sacrifices). I also enjoyed the nod to today–the couple are former New York magazine writers who lost their jobs due to the dot com bust and come home to his hometown in Missouri to make a new start. I can’t give you much more than that without reading this thrill ride, so I guess you’ll have to just trust me and pick it up yourself.

Nice to Meet You Papa– A Review of Hemingway’s The Sun Also Rises

I can admire a writer who is not too flowery and verbose. I have always liked to get to the point rather quickly myself when writing an email or blog post. So I was curious to read Hemingway and check out his style since all I really knew was that it is spare and has spawned some Bad Hemingway short story contests. I know Hemingway was a reporter, a larger than life character, heavy drinker and he killed himself. I know the plots to many of his most famous works. But I hadn’t actually read any of his books.

I was at the library to pick up a few holds and decided to pull up Boxall’s list of 1001 Books and Hemingway’s The Sun Also Rises rose to the top. It was on hand so I picked I up. So now I’m going to give a shameless plug to a good idea of a Kickstarter project–Start Here. This is a book I want–a list all the great writers you’ve wanted to read with advice on which books to start with.

So I get why this book is famous–lost generation, running of the bulls in Pamplona, bullfights, but it did start slow for me. It took me a while to figure out who was who–Mike, Robert, Jake… especially in running dialogue. The first quarter of the book establishes that these characters are some pretty heavy partiers just kicking around Europe. Then finally some movement when they take off from Paris to Spain. They fish, they drink, they attend the fiesta in Pamplona, they fight, they drink. By the time they hit Pamplona I was hooked. I wanted to know why all these men were in love with Brett. And why Jake the narrator or any of the men put up with her. And then of course she essentially asks that herself with her “I don’t want to be a bitch” speech. It is truly a great story and captures the feeling of a time and place.

Secret Plan for a Secret Garden

Bwahahahaha! My secret plan is working.

A few weeks ago I started reading a Secret Garden to my eight year-old. At first she was resistant–she is more Wimpy Kid and Super Diaper Baby and Baby Mouse. She doesn’t like books with too many words and not enough illustrations. So I bought a gorgeous version of Frances Hodgsen Burnette’s Secret Garden illustrated by Graham Rust. I told her she could pick a story and then I would read her a chapter from the Secret Garden. The first few nights were touch and go. “This book is dumb.” “Yuck, the Secret Garden! That is so boring.” And then we hit the chapter with a cry in the night. I read my one chapter and then she said I could go ahead and read one more.

Last night she fell asleep just as Mary found the door to the garden. But then tonight, a miracle. When I suggested she pick a story out, she told me to go ahead and read A Secret Garden.

I read just a little bit and then she admitted the book scared her a little. I’m sure she is still thinking about a hundred-room mansion with cries in the middle of the night.

It’s funny, for me, re-reading this as an adult there are two things I’m noticing. Number one–how frickin’ long this book runs on about green shoots and Robin’s twittering, move it along Burnett! Number two–that this is sort of like Wuthering Heights for children. Maybe because I just recently watched the BBC version with Tom Hardy as Heathcliff. But moors, cries in the night, grief, etc.

Book Review: The Wilder Life

When I was in third grade I borrowed a copy of Little House in the Big Woods at the school library. By some strange coincidence that same day my Mom had borrowed a copy of Little House on the Prairie for me at the county library. I was so surprised. I read both books quickly and became obsessed with the series and the idea of living the pioneer life. I wanted to grow my hair longer and wear long skirts and dresses just like Laura and her sisters. I would imagine riding a horse or driving a wagon on my way to school. My Barbies served as substitute Lauras, Marys and Nellys. While other girl’s Barbies were trying out different fashions and driving their corvette, my Barbies were always striking out West in a covered wagon–which I was so excited to receive one year–a Jane West doll along with a plastic horse with actual covered wagon. My Barbies would set out across the backyard and make camp for the evening and live off land setting up to homestead when they reached a nice piece of level grass. The horror the day my father filled in the sprinkler run-off from our next door neighbors which was I was using as my Plum Creek.

Wendy McClure with her book the Wilder Life does a great job of capturing that little girl feelings for Laura and the Little House books as you follow along on her quest to discover more about Laura and the real-life she lived. She learns to churn butter, makes a hay stick and travels to different sites that the Ingalls and Wilders lived, visits museums, sees festivals, etc. You learn a little bit about Rose Wilder Lane–the controversy over whether she wrote the books or Laura did, and how the books are in the fiction section in the library. The editor in me would have liked some photos included in the book–her descriptions of photos aren’t enough, but luckily they are all only an Internet click away. And it wouldn’t have been all that bad if she would have included a recipe or two, surely permissions from some of the other books she mentioned could have been included. I did really enjoy the adventure with the extremist Christians on the Prairie. Her descriptions of Garth William’s illustrations also makes me hope that someone will do a similar book on him. She also has some good comments on the difference between the book and TV fans. I was never a big fan of the television series–I just couldn’t get over Little House in the rolling golden hills of California.

But overall, this is just the kind of memoir-project book I like. What do they call this genre? Maybe experiential memoir. Where the author sets out to relive, discover and learn, and you are along for the ride? There have always been books about a subject, but in the past decade or so it is as much about the author as it is about the subject. I think this genre could only come along in the post-blog Internet world–Goodreads has a good list for it called, “I Did Something For a Year and Wrote a Memoir about It.” I blame it all on Under the Tuscan Sun–certainly not the first but one of the most successful that spawned more. Combine this type of book with a literary topic or books and you’ve sucked me right in. It allowed me a few moments to recollect on my own obsessions.

If you are a fan, you have your favorites–what are they? My favorite in the series were the two later books–Little Town in the Prairie and These Happy Golden Years. Little Town most likely because Nellie makes a grand reappearance. And Golden Years because who wouldn’t want to be courted by sleigh or carriage drives at least once in her life? My least favorite was By the Shores of Silver Lake–I don’t know why, that one I always had a hard time getting through.

How to Cut Your Expenses

A few years ago I wrote a how-to book on cutting expenses. At the time I was looking for a way to design a small ebook-only how-to series. My idea was to produce small 80-100 page books that focused on an action plan and this book was my prototype.

Since it is the start of the new year, and for many that means thinking about cutting back on expenses and saving some money after the holiday splurging, here is a copy of my first chapter. I’d be interested to hear if you think this series idea still has legs.

Cut Your Expenses: A 21-Day Action Plan to Live Within Your Means in the New Economy

Day 1: Set Your Goal.

Every new endeavor should start with a clear purpose and direction. Today, you’ll set some wheels in motion by gathering up your tools and setting up a workstation. We’ll go over how to write a goal, and then you’ll write your personal goal for cutting back on your expenses. Finally, if you share responsibility for your household, you’ll set up a date with your partner or fellow householders for Day 3 to go over your finances.

Action #1: Set up your workstation.

Step One:  Find a place to keep track of notes, action items, and other items.

You need a place you to return to every day to do your planning and the exercises in this book. It could be your home office, your kitchen table, or wherever you feel most comfortable and will be able to keep your tools at hand. You’ll also want your computer and the Internet accessible for research. If you don’t have a home office and wish to set up at the dining table, then find a box to keep your materials in. This way your family can still eat at the table.

Step Two:  Find a notebook, a sheaf of paper, and a pen.

Don’t go out and buy yourself a fancy journal for $19.99. We are cutting expenses! See if you have something already at home you can use, or if you must buy a notebook buy the cheapest, shortest one at the drugstore. Look at the clearance rack—if you choose the SpongeBob one, you’ll be able to find it easily.

Step Three:  Set up a physical file folder.

Look around—you may already have a manila folder or envelope you can recycle for this purpose. Or if not—just get a small box. Resist the urge to run out and buy a set of 500 manila folders from the office super store. I’m speaking from experience here. In the old economy, my first inclination on starting any new project or goal was to rush out and buy a fancy notebook, 500 manila folders, a pack of new pens, and maybe even a fancy box to hold everything in. Resist the urge! Those were the old days. It’s a new day now, so reuse what you have.

Step Four: Set up a virtual folder.

Set up a virtual file folder on your computer and call it Expenses. If you already have a personal finance program, more power to you. If you don’t, we’ll set you up with an easy program on Day 3.

Action #2: Set your goal.

Now you’re going set your overall goal for cutting back on your expenses. You want your goal to be specific, measurable, and achievable. A good goal is specific—it states what you are going to do. A good goal is also measurable—you can see progress along the way. A measurable goal answers the questions, how much? How many? And how will I know when it is accomplished?  A good goal is achievable and realistic. It leaves you room to reach—but it’s realistic enough to be accomplished. A bad goal is missing one or more of these elements.

Good Goals:

I plan to have cut my household expenses by 10 percent by the end of this month.

Over the next 21 days, I will take a look at my current spending habits and make at least five cutbacks.

I will look over my expenses and find ways to save $200 a month by April 30th.

Take a look at each of these three and see how they are specific, measurable, and achievable.

Bad Goals:

I will stop spending too much.

I will cut my expenses by 75 percent within the next month.

I’ll save $200 a month from now on.

These are nice statements, but they aren’t goals because they are missing at least one or two of the elements needed for a goal. The first one, “I will stop spending too much,” is missing all of the elements. How much is “too much”? This statement is not measurable. And when will you know you’ve achieved it? The second statement is “I will cut my expenses in half by the end of this month.” Wow, that’s pretty drastic and may be unachievable. But at least it is measurable and it has a deadline. Now if you are in a serious situation where you have lost all of your income, then you may have to make a serious goal like this—but 75 percent would most likely be unachievable within 30 days. The last one about saving $200 a month at first look seems like a good goal. But it isn’t really. It’s a change of habit for sure, but again goals should have deadlines. This one is close. Change this one to “I’ll save $200 a month for the next six months or until I have a $1,000 in the bank.” Now we’re talking because this statement is a specific, achievable, and measurable goal.

So now what will your goal be? You picked up this book for a reason—to learn how to cut back on your expenses. What do you want to accomplish over the next 30 days? Here are some suggestions and feel free to use or modify:

I will look over my spending and cut my expenses by __ percent within the next 30 days.

At the end of this month I will have found $___ worth of cutbacks in my household expenses. I will then continue to review my expenses over the next three months to cut an additional $___.

Now remember to set a reasonable amount. You can plan on cutting back 5 to 10 percent in the next 30 days and then add another 5 to 10 percent over the next 60 days. That goal might look like this:

I want to take a look at my spending and cut back my expenses by 10 percent in the next 30 days and an additional 10 percent over the following 30 days.

I would work with percentages rather than dollar figures. By the end of this week, you’ll have completed an exercise and will know exactly what you’re spending a month in dollars, but for now please use a percentage. If you already know what your expenses are every month, then you get a gold star: go ahead and plug in a dollar figure. Again, just make it reasonable.

Reasonable works if you have a job and are just thinking it’s time to cut back and save for a rainy day or a major purchase. But what if you can’t afford to be reasonable? If you or your partner just lost your job or the creditors are already calling, you need some crash cutting and fast. By all means, pick a more drastic number. Throughout the book, you’ll see special tips for you called out as “Crash Cutting.” When I look back now at what I was spending a year or two years ago, I managed to cut several hundreds of dollars of my expenses. It’s a good thing I did that because other expenditures, like utilities, have since gone up.

Crash Cutting Tip: If you OR
your partner just lost your job, try to cut back your expenses at least by one third in the next Thirty Days. Plan to cut your expenses Another 10 percent in the next month.

Action #3: Write down your goal.

Remember the notebook or the folder on your computer you set up? Now that you’ve determined what your main goal will be― write it down. This makes it real. Write it down somewhere you can see it first thing, every day.  Print a copy out and tack it up on your wall.

Action #4: Enlist help for your goal.

You have written your goal down, but now you should share it. You are more likely to achieve a goal by sharing it with someone. You can do this in a number of ways. First, if you have a spouse, partner, or other family, you definitely need to share this goal with that person and other members of your household because the cutbacks you define will affect them. You could also share the goal with friends who have expressed interest in cutting back themselves.

You can get also really bold and share it with an online community. There are great advantages to sharing a goal like this with a group of like-minded individuals. One of my favorite communities for sharing a goal is The idea behind 43things is to have a place where you can publicly list your goals, share your progress, and cheer on others with their goals.

Action #5: Set a date with your partner or other members of your household with whom you share responsibility for your expenses.

Right now set up a meeting with your partner to go over your current expenses three days from now. Tomorrow we’ll be preparing for that meeting. It is important to get your household on board with your goal and to let them know ahead of time that you are enlisting their help. Everyone responsible needs to look at expenses. Yes, I know this will be a difficult conversation in many instances. But for now just set up the date. You will need at least two hours. Set this up as an appointment now on all relevant calendars.

Whew! That’s it. Day 1 is accomplished. Not all days will be as an intensive as Day 1, but we had a lot of organizing to do. You had a lot to do the first day, and now it’s done—reward yourself. Relax.

Day 2: Collection Day

Welcome to the second day of taming your expenses. I like to call this collection day. In a sense, your bills, many of which might be the results of consumerism and might have brought you to living beyond your means (you’re not alone!), require a day of reconciling; everything is coming due today.

Are you ready? Okay, here’s what you are going to do.

Action #1: Look at the goal you set for yourself on Day #1.

Every day look at that goal and stay focused on it. Guess what—you have only 29 days left!

Action #2: Gather up all your paperwork.

Gather up a copy of all your recent bills and put them in your manila folder. This includes statements for credit cards, utilities, cable, internet, the mortgage, and so on. If you pay your bills online, then you will need to print out a copy of last month’s statements. Also find a copy of your recent bank statement and put it in the folder. You’ll be going through these expenses. And finally, grab a month’s worth of paystubs and put them in the folder.

Action #3: Make a list of other expenses.

Almost everything you have spent may show up already in your statements if you use a bank card for all purchases, but think about expenses you have that won’t show up in this month’s bank statement—a one-time expense or quarterly expense. For example, that subscription to TV Guide or Newsweek or a quarterly auto insurance payment. Either write it down or slip a copy of the magazine or newspaper in your folder to remind you later. Think about activities you regularly pay for—fees for a sports league or piano lessons for the kids.

Do you still use cash a lot? Good for you—except, unless you are diligent about keeping receipts, cash is harder to track. Using a bank card, if you can control how often you use it, is great because you get a statement every month; you can see exactly how many times you went to Starbucks. Think about any regular expenses you may pay for with cash. You don’t need the exact dollar amount, just jot down approximately what you spent on the list. Remember, put the expenditure here only if you are using cash and it isn’t showing up on another statement. Here are some examples:

Latte Twice a Day

Car Detailing

Lunch or Dinner Twice a Week

Daily Big Gulp from 7-11

Sunday New York Times

Annual Fishing Trip

Twice a Year trip to see Family

$40 cash you regularly pull out of the ATM every payday

Later when we review this list, we’ll begin to determine what’s important, what‘s not, what can be eliminated completely, and what may be adjusted for just a cutback. For example, you aren’t willing to give up your lattes completely, but you may decide that you will buy only one a day instead of two, or go only 3 times a week.

Crash Cutting Tip-seeing a list of how you’ve been living and knowing that you won’t be able to Live the same way in the foreseeable future may Deliver a huge shock to your system. Do not panic about the thought of cutting back drastically. You will have to cut back drastically, but remember, it’s only temporary. Bad times do end. Every recession is followed again by good times. You will have to make some hard decisions in the next few days, but you can do it. Again, do not panic.

Action #4: Add up your current income and current expenses.

We are going to some “back of the envelope” figuring of your income and expenses. If you‘re unfamiliar with that term, it means going for some simple, quick addition and subtraction. We aren’t looking for complete accuracy now. Just grab your bank statement and look for the total of your expenses for the month. Write this figure down. Now remember your goal? If you wrote down that you wanted to eliminate a percentage of expenses, multiply that percentage by the dollar amount of your expenses to find out the dollar amount you will need to save. Now write that figure underneath your goal. You now have a number to work toward.

Action #5: Gather up the coupon and ads section of the Sunday paper.

Find the coupon and ad section of the Sunday paper and put it aside for safekeeping. Don’t bother looking through it now, but it would be a good idea to put a sticky note on top of it with the date. Don’t get your scissors out just yet―you’re getting ready for a later exercise. Save this section and every new Sunday circular for the next 30 days.

If you are under the age of 35, you probably don’t get a printed newspaper. Don’t rush out and buy a copy if you don’t already receive it. Once we’ve gone through the exercise on Day 9, then you can decide if getting a Sunday paper is worth it. You could also synch up with a friend to share their supplement. And don’t panic—this action plan is not about cutting your grocery bill down from $300 to $30 using sales and coupons.  I seriously admire those folks, but for them, shopping for bargains is an extreme sport. But more about saving and shopping for another day. For now, just put the sections aside if you have them.

Day 3: Tracking Your Expenses

Yesterday you collected all your bills and statements in one place, and today you’ll set up a financial dashboard. You may already have a system for tracking your expenses. You may have Microsoft Money or another software package like Quicken. The best tools are those that are accessible and easy to use.

Action #1 Sign up for

If you already are using software programs like Microsoft Money or Quicken, or if you have another spreadsheet solution that works for you, keep doing what you are doing. If you don’t have a current solution, I’d like to suggest is an online money management and budgeting software service—and the best thing about it is that it’s free. It is a good tool and very easy to use—the service can get you up and running in five minutes. You can tie it in with many of your accounts—your banking, credit card, investments and so on―so that you have one clean financial dashboard to view all your financial transactions in one place. How can Mint be a free service? If you take an advantage of a special offer on their Offers page, then the other company pays them a referral fee. You’ll also be able to access your account from any PC or mobile device, and your information will always be up-to-date.

What you’ll need to sign up:

Your e-mail Address

Account Information for your bank, credit cards, home loan, and investment accounts

Action #2: Look over your new financial dashboard.

If you’ve chosen to sign up for, now take a look around at your dashboard. There are currently five tabs on the dashboard—overview, transactions, trends, investments, and ways to save. Right now we’ll take a step through each one.


On the overview page, you’ll see a listing of your accounts—cash, credit cards, loans, investments, property―and a quick look at your net worth and cash flow. There will also be a list of alerts. These alerts let you know if money was recently added to one of your accounts, remind you of bills coming due, or inform you that you’re being hit with a bank charge or fee. There will also be a graphic representation of your budget and where you’re spending is going for the month. You can also add or delete items to track in your budget.  The last box shows you where Mint believes you can save your money through better deals.


The transactions tab shows you where all your money is coming from and where it is going. I personally like the way it shows you every account in one place. You can also zero in on a specific category from here to see how you are doing. Remember how we decided to cut back on fast food and dining out? You’ll see that Mint has categorized those items for you under Fast Food and Dining Out.


If you’ve just signed up for the service this tab, will be bare, but over time you will learn a lot. The trends tab will show you how your spending has changed over time. You can go back and look at specific months. Once you’ve started cutting back, this tab will be a great resource to watch your progress. Remember how I told you that I cut back on my own daily latte habit? Proof for me is on this tab. If I look at October 2007, I visited my favorite coffee chain a total of 25 times and spent $116. In February 2009, I went only 6 times and spent $29. Give me a virtual high five! In October 2007, I made 13 trips to the grocery store and spent $780 on groceries. In February 2009, I made only 3 trips to the grocery store and  2 trips to a warehouse store and spent $450. Give me another virtual high five!


If you’ve added your investment accounts, the investment tab will show you over time how your investments are performing. As it is for most folks right now, this may be the most depressing tab for you. Now don’t cry when you see your 401(k). How do you stack up against everyone else? If you hit the comparisons tab, it will show you how your investments are performing against the Dow Jones, NASDAQ, and S&P500. At the bottom, you’ll find a great little resource—it shows you your highest value investments, your best and worst performers, and the biggest movers in your portfolio.

Ways to Save

The last tab, Ways to Save, highlights deals on credit cards, checking, and savings. You can go through each area, adjust the filters, and find some deals. But for now, save that for another day.

Action #3: Add specifics to your overall goal.

Read through your overall goal one more time. Now, with your financial dashboard in front of you, find out what your expenses were last month, if you haven’t done that already. If your expenses last month were $3000, and you determined that your goal was to cut by 10 percent, now you know you need to trim $300 from your expenses.  Go back to the place you wrote your overall goal, and add this information.

Action #4: Remind your partner about your date for tomorrow night.

If you do not keep your bills all together, ask your partner to also gather his or her bills, bank statements, and so on together in one place. You can also, with your partner’s permission, set  up access to and add those accounts as well.

Day 3: Have the Conversation.

Today is the day that you and your partner are going to sit down and look over all your expenses together and determine where you can cut back. If you don’t have a partner, have another family member or a friend sit down with you to go over your expenses. Make sure your relative or friend is someone who isn’t afraid to challenge your expenses.

What’s the number one thing that married couples fight about? Money. What’s one of the leading causes for divorce? Money issues. Most couples enter a relationship without exploring their conflicting ideas about money—how to spend it and how to save it. He usually buys video games two or three at a time, and she deliberates over every purchase and keeps track of every single expenditure in a spreadsheet. He has been cutting back to save money for a car; meanwhile, she just spent $300 on a new pair of designer jeans when she already owns five. She is obsessive about buying local produce, and her partner knows they can get a better deal at Wal-Mart. It is very rare (and it would be boring) to be in a relationship with someone exactly like you.

Think about your own personal relationship with money. Think about your parents and how they grew up and the ideas about money they imparted to you. Do you agree with your parents or do you differ from them in your financial habits? Think about your partner the same way—what drives that person’s relationship with money?

The conversation you have today will be important. Things may get ugly, old arguments may surface, and accusations are easy to make that the other person is in the wrong when it comes to money. Just remember to be prepared, and try to keep the discussion on target. This is not about you accusing your partner of spending way too much; this is about you both finding ways to cut back. The good thing about this exercise is that it offers the two of you an opportunity to take a look at each other’s expenses and suggest changes. Just try to keep it light and if the tone turns bad, try to pull it back to a better place.

My husband and I had this conversation. It wasn’t easy. We have completely different relationships with money. I can walk into any bookstore and easily spend $100 without blinking an eye; my husband will wear a pair of shoes until they fall off his feet. I like to buy a lot of little items and find it hard to save for big purchases like furniture, while he buys big things like cars only because “I can sell this later and make a profit.” This is why we have a house full of books, a yard full of cars, and mismatched furniture. My husband goes out for dinner rarely, and I chose a career that involves taking people out. I like to have fun and take vacations; he is content to work seven days a week as long as it’s toward our retirement.

Over the years, we have made our partnership work to our advantage. When I met him, I had just accepted a well-paid job but had a leased car and $23,000 in student loans and credit card debt. While we were still dating, he convinced me to turn in my leased car and to pay off all of my debt. I taught him how to take some time off, while he showed me the advantages of taking care of my money. We have made short-term and long-term goals that we are on schedule to meet for our retirement. I learned to save and invest my income. We both saved enough to buy homes, which we then sold with profit sufficient to allow my husband to start his own business.

But like everyone else, we have had to take a step back and adjust our plans based on the economy. We had reached a place where expenses like utilities had climbed and our groceries had skyrocketed and our money wasn’t going as far. And our investments took a hit. We held our cutting-back conversation over two different sessions. One day, we looked at his credit card statement and our checking account. Then a week later, we went through my Amex and the rest of our bills. It was uncomfortable at times, but we were also able to give new perspective to each other, and more important, we made the decisions together.

Joint decision making is really what this conversation is about. Painful as it may be to discuss money, having the conversation is an important part of your partnership. If times are bad, then this is a good time to be there for each other.

Action #1: Gather your folder with all of your bills and statements.

Find the folder you set up yesterday and bring it with you to the conversation.

Action #2: Distract the kids or block other possible interruptions.

If you have young children—make sure they are occupied during this conversation. My favorite tactic is to put a two-hour movie in the DVD machine. Make sure they have snacks and a drink.

Action #3: Set the ground rules.

Make your own, but if you need help here are some suggestions:

No yelling.

Back away if either partner gets upset.

Welcome suggestions.

Remember that this is a temporary situation—it may help to keep in mind that if you decide to turn off cable, it doesn’t mean this deprivation is forever; it’s just for the next few months until things are better.

Keep your focus on what is important to you both.

Be flexible.

Action #4: Go through each bill and statement and look for areas to cut back.

Have your notebook and a pen and then go through each statement and bill together. Write down any suggested ways you can cut back, and write down the dollars it will save. Hard as it may be, let your partner look at your credit card and bank statement. He or she may be able to question an expense and give a suggestion because it is always easier to make suggestions about how other people spend their money!

As you go through each statement, here is what to look for:

Services or subscriptions you can cancel or cut back immediately

Services and subscriptions to investigate for hidden savings

Regular expenses you can cut back on

Services and Subscriptions

Look for services or subscriptions you can cut back on or cancel immediately. You can decide not to renew a magazine subscription or to cut your daily newspaper back to once a week. Check your credit card statement for Web services you are no longer using. You may have signed up for something months ago, such as a subscription to a diet Web site or a genealogy Web site that you aren’t using on a regular basis. If you have a Netflix subscription, consider cutting back the number of movies you have at one time (we’ll spend a whole day later on entertainment). Make the decision to cut back on the premium cable channels.

Services and Subscriptions to Investigate Further for Hidden Savings

Think about four particular expenditures: cable, home phone, cell phone, and Internet access. See if you can make immediate cuts (like canceling premium services or cutting back on minute plans), but also make notes about what to investigate for further savings. Right now, the cable and satellite providers and the phone service providers are battling with each other to give you a better deal. Take advantage of that.

Take a look at what you are spending on transportation—car payments, insurance, and gas. Make a note if you want to look further into the following—getting rid of a car or saving on fuel by switching to other modes of transportation. Make a guess how you’d like to cut here, based on the overall goal you set.

Regular Expenses You Can Cut Back On

Looking at your electric and gas bills should spark a discussion about how to cut back by using less. That means deciding together the ambient temperature of your household and who will be on patrol to keep the lights out. Get creative and get green. On another day, we’ll talk about specifics on utilities. But for now, take a stab at how much you want to shave off your future bills, and write it down.

Some everyday expenses can add up big. If you are an average coffee drinker, according to the Specialty Coffee Association of America, you drink 3.2 cups of coffee a day. The average specialty drink costs $2.45. If you drink two of those a day, that is about $140.00 a month. If you can’t go cold turkey, at least cut back. Try one a day instead of two, three trips a week instead of five. Soft drinks, fast food, and snacks are other little expenditures that can be cut back. They are bad for you anyway, and you know you’ve been meaning to cut back! Another big expense is food—for both dining out and groceries. You don’t have to eliminate eating out completely, but make a few decisions now, and put a dollar amount down that you think you can spend for eating out.

When you looked at your bills, you may have been surprised at how much you are spending on groceries. Look again and see how many times you are going to the grocery store. More on that for another day, but write down that you plan to cut back on your groceries by a percentage or dollar amount.

Look for other expenses that can be trimmed. Trimming may not mean complete elimination so don’t panic, but do note some. Here are some examples:

Salon visits

Insurance other than car or health coverage



Happy hours


Lessons or classes

Household items (this means all those trips to Target, Wal-Mart, and so on.)

Crash Cutting Tip-You will need to make major cutbacks now and quick. Again—remember this is just for now. Make a game of it and see how drastic you can cut back. Look at things in terms of what you will need for your job search. Cutting cable would be a good idea, but not eliminating your internet provider if you need it to do your job search. Even if you have a savings cushion, cut back as if you don’t. If you get another job next week Great, but the average job search now takes XX, you need to be prepared to be without work for now. It is easier to make cuts now than later.

Action #5: Thank your partner.

The hardest action item is now behind you! Even if things got a bit ugly and some yelling occurred, smile and tell your partner you love him or her. Thank your partner for going through this exercise with you and tell this relieved human being there is no one else you want to go through an economic downturn with!

Tomorrow you’ll start working on the cuts you’ve made by making a few phone calls.

Day 5: Make a few phone calls.

Yesterday was perhaps the hardest step in your 30-day plan, and now it is all about putting your plans into action. Today, you are going to make a few phone calls and write a few e-mails to cancel services or make the cutbacks that you had immediately identified. For now, set aside any services you are planning to research for a better deal—this includes phone, internet and cable service providers. Also put aside any services that will impact a local small business—like your gardener or landscaper. We’ll talk about that on another day.

Action #1: Cancel services by phone.

Take out your list of cutbacks. There will be some you can handle through e-mail and the Web, but others will require a phone call. Start with the phone calls because they require the most time and may require callbacks. Many companies have 24-hour support for billing, while others are limited to regular business hours. Call each company on your list and keep track of the following:

  1. Date
  2. Name of company.
  3. How much money you’ll save by canceling the service.
  4. If no one is available to help you, write down the call-back hours.
  5. If you do reach a real person—a company representative―tell that person you need to cancel the service.
    1. Be prepared for obstacles. The company may want to offer you a better deal to keep your business. If it sounds like a good deal, make a note of it and add it to your list of research topics. Tell your contact you need to discuss it with your partner, and find out if there is a special code for this deal.
    2. Write down the confirmation number for the cancelation.
    3. If you need to turn in any equipment—find out how and where.

Action #2: Cancel Web services.

Now that the first round of phone calls is out of the way, it is time to get online and cancel extra Web services. Your list includes any Web subscriptions you pay a monthly fee for—including services such as Netflix,,, music subscription providers, and others. Many companies hide their cancelation process some layers deep in their Web site. A few may even have you call in. The most likely place to find information about cancelation is in the Help system, Support page, and in FAQs.

As you did with the phone calls, follow the same steps keeping notes:

  1. Date
  2. Name of company.
  3. How much money you’ll save by canceling this service.
  4. What questions the company representative asks you .
  5. If you have to make a phone call—write down the number and call.
  6. If cancelation online is available—take the steps to cancel.
  7. Write down the confirmation number for the cancelation.

Action #3: Add up the money you just saved.

You’ll have service providers on your list that you didn’t reach today and may have to call tomorrow. But quickly add up how much money you have already saved yourself. At this point, don’t worry that some of your services will send you a prorated bill this month. It feels good already to see that number, right? Now compare that to the dollar figure you came up with for your original goal. How does it compare? How much more saving will you need? If you are like most folks, you may have been surprised at the amount you were spending on some items. Now take the monthly totals and multiply them by 12. That is how much you will save in a year’s time!

Day 6: Follow-up, Research, and making some mini-goals.

Today is for finishing up your service cancelations. You’ll also start researching better deals on your phone, cable, and Internet providers. Then remember how you decided you were going to cut back on expenses like lattes, eating out and other luxuries? Today you’ll make some mini-goals around two expenses to stay on track.

Action #1: Make clean-up calls and cancelations.

Go back through your list from yesterday and continue making any calls or cancelations that were delayed or missed from yesterday. If you were offered what sounded like a good deal to continue a service, then talk it over with your partner and make a decision. If the decision is “no,” then cancel the service.

Action #2: Start research for better deals.

You may have decided to research several items. Right now, today, we will concentrate on your communications group—this includes your home phone, cell phone, cable/satellite and Internet service provider. I’m linking them together because there are a lot of package deals out there right now if you use the same provider for multiple services.

One way to find a better deal is to check Based on your current bills, they will have suggestions for you on ways to save on your phone, Internet and cable providers. But don’t take their word for it; do some Internet and phone research.

For months, I received mailings from my cable provider and my phone provider.  Each was now offering high-speed Internet access, phone, and cable services in my area. When my husband and I decided to cut back, we determined we would save money by picking one service over the other. There were advantages to each, especially in the short term. But we wanted a plan that would suit us for the long haul. We researched the deals on the Internet on their sites, and then we called both providers and asked them questions. I also found discussion forums on the Internet and read discussions by customers about which service was better. I found some great digests of information by local people that gave me some good reasons to choose one company over another.

We also determined that it was time to get rid of our home phone service. We debated this a while, but since we both have cell phones and no one but solicitors ever used our land line, we decided we could try living without it. I also called my wireless provider and cut back on services on my cell phone. I could access the Internet several ways including my phone, so I decided to cut the service and also cut down on my texting plan. The customer service rep also discovered that I had an extra $9.99 fee that wasn’t originating with the phone company. This was a bogus fee—I had inadvertently signed up for something through Facebook and this company was texting me every month, and then charging me a $9.99 fee! I had no idea this was on my bill—so check your bills! The customer rep was even kind enough to connect me directly with this texting company so I could cancel the service.

Action #3: Write down tasks for cutbacks.

During the conversation with your partner, you identified some areas for cutback that included things like coffee, entertainment, dining out, and reducing your expenditures on groceries. I hope you wrote those down. Identify two of those items right now, and we’ll go through the steps of setting up mini-goals for them.

Step One: Choose the two items for cutback.

Go through the list you wrote down with your partner and identify for now two items for cutback. A likely area for cutback was on groceries. Leave that one for now because we’ll give your groceries its own day in the next week. Pick two areas of regular expenditures—such as daily lattes or restaurant meals. Later you’ll have the chance to list some other goals. For now, we want to focus on two; more than that at this stage could become unmanageable.

Step Two: Create a subgoal or task for each.

Using the same steps you did on Day One, write a goal for each of these items. All tasks should relate to your overall goal of cutting back. Here are some good examples:

I will limit my lattes to once a day and will drink brewed coffee the rest of the day for the next four weeks.

I will buy fast food only on Wednesday evening for the next two months.

I will go to the movies only twice a month in the next three months.

I will find a cheap or no-cost entertainment source for my kids every other weekend for the next six weeks.

I will buy only two pay-per-view movies per month for the rest of the year.

For myself, I found two areas to cut back on–I decided to cut back but not completely eliminate my daily trip for a latte and to cut back on fast food. When I looked at my expenses, I found that I was buying one latte (or during special seasons, Peppermint Mochas) on the way to work every morning (and often having an apple fritter or scone thrown in to boot). On the weekends, I got up before everyone else to make a run to a local stand to get my latte.  I was spending around $120 a month!

To make it fun, I didn’t completely eliminate my trips, but I did get creative. I requested a coffee machine for Christmas—not a fancy one, but a brew machine. I started brewing my own coffee on the weekends to eliminate that extra early trip. I then cut back my trips through the local coffee chain’s drive-thru to 2 or 3 times a week and then drank brewed coffee at the office. I got lucky—we had a special fancy machine at work that had been installed recently.  It brewed and dispensed a nice cup within 2 or 3 minutes. I then started creating my own “mochas” by adding chocolate milk to my cup. I also brought into work my favorite tea to enjoy in the afternoons. I then experimented by trying a couple different brands of coffee for home and settled on Dunkin’ Donuts Hazelnut blend.

About this time, I got serious about losing some weight, so cutting back on the fancy drinks actually helped me lose weight (as did not buying that apple fritter). If I added up my new expenditures―the latte from an espresso stand two or three times a week, the pound of coffee and pint of half-and-half for home, I’m now spending around $30 a month. This is a savings of $90. I’m happy because I’m not denying myself something completely, but I now have a more reasonable habit.

When my husband and I had the conversation and looked over our bills, we discovered we were getting fast food two or three times a week, which wasn’t helping our waistlines or giving our kid a nutritious meal. But it had become a habit; we were busy, and sometimes hitting the drive-thru was a last-minute decision. We decided to make Tuesday night fast food night. Our child adapted to this the most easily of the three of us—it gave her some structure and stopped her begging on the way home (which a tired mom would often give in to). She now looks forward to Tuesday night. Suppose you hit the drive-thru twice a week at $10 or $20 a week or $1,040 a year. Just cutting that back to once a week will save you $520 a year.  Of course you still have to pay for food to eat at home, so that expense may have been partially added to your grocery bill. But remember that little cuts combined can be a surprisingly large number.

Step Three: Write down a subgoal or task for each.

Now that you’ve made the decision, go back and write or type your task under your main goal. It’s important to keep them together in one place.

Now go back through your bills and add up what you spent last month on each of these items. Then figure out what you will save on these through the cutbacks. Enter this amount on the savings sheet.  See how close you are getting to your original goal? It’s possible that if you stuck to your plan, you may reach your goal right now. I would put off changing the goal if that is the case. Better to overachieve than to miss the goal! And you don’t know what emergency expenses may be lurking around the corner.

Day 7: Clean-up Day

Congratulations! You are now wrapping up Week One and are a quarter of the way to your goal! Today we are just going to do some clean-up calls and review.

Action #1: Finish up calls and e-mails.

Finish any call backs or tracking you need to do to eliminate your first round of cuts. And make any calls for better deals you determined from your research from yesterday.

Action #2: Finish (or carry on) research for better deals.

Wrap up any research from yesterday that you may have been waiting on—discussions with your partner, information you were waiting on, and so on.

Action #3: Gather up Sunday’s ads and coupons.

Gather up any circulars or ads that may have arrived since the beginning of the week, and put them with the ones you gathered at the beginning of the week—don’t forget a sticky note to identify the date of the newspaper.

That’s it! You are done now with Week One! Congratulations and go find a no-cost or low-cost way to celebrate.

Walking to be an Urban Naturalist

I like to take walks. I try to fit in a walk every day–and I probably average about five times a week. After lunch at work, I like to take a walk along the Sammamish River Trail. At home I enjoy taking a long loop that takes me over a bridge at Wallace Swamp Creek Park.

For a while my office was in downtown Bellevue and that walk was quite different from a River Trail. It was fun though to walk from the Bravern across the urban streets down past the Bellevue Regional Library. It was fun watching the urban landscape change, find great restaurants and watch the highrises and condos go up. I know Bellevue has a lot of detractors, but I love this local little upscale city. If I could afford it, I would love to live there. I even came up with a slogan for the clean city, “Urban Without the Urine.” On my walks I would watch the local fashionistas as they shopped at the Bravern or at Bellevue Square in their long boots and fancy raincoats.

My daily work walk is quite different now, but just as if not more enjoyable and has turned me into an urban naturalist. Even though I’m in a suburban setting near Redmond Town Center the trail is a little oasis of wetlands and wildlife. So far I have seen a number of Great Blue Herons, ducks, a coyote, a snake, a field mouse and once I watched a weasel chase a squirrel across the trail! Here is a link to an article about the wildlife with photos from the Kirkland Patch. My favorites are the Great Blue Herons. I watched one yesterday standing in the middle of the river on a submerged log with his wings stretched out. I have no idea what he was up to–but he appeared to be having a good time. Herons always make me think of my friend Kathleen and her beautiful photos of Herons.

Of urban naturalists, I’m reading a book write now by Lyanda Lynn Haupt. She is a local West Seattle writer and I was intrigued by the title of the book when I picked it up in a local library. The book is called Crow Planet: Essential Wisdom from the Urban Wilderness. I am fascinated with crows. We have a huge murder of crows nesting in the Bothell area at UW Bothell campus. Here’s is a video someone took of the sky around here at dusk. And an article by the Bothell-Kenmore reporter about the flock. I’m keeping an eye on the local crows and will perhaps see if I can spot some individuals.

I’m enjoying Haupt’s book which is not just about crows, but also about being a naturalist in your own urban backyard and also about walking. Here are some tips from Haupt’s book on being an urban naturalist:

  • Study the local field guides so you know what you are seeing
  • Name things-find out the names of what you see on your journey
  • Practice and have patience
  • Respect the wildness of animals
  • Cultivate an obsession
  • Carry a notebook
  • Mind the gadetry
  • Maintain a field trip mentality
  • Make time for solitude
  • Stand in lineage, with a sense of purpose

Where do you like to walk? What have you seen that was memorable?

Stress or Don’t Let the Baboons Get to You

Have you ever had that situation at work where someone new in the organization, oh, say a new higher-up, comes into the organization and goes out of their way to disrupt things in the name of change and causes a lot of extra stress? They think they are being disruptive for the good of the organization. Sometimes that change has been good, but in most of the situations this new person does a lot of damage to the morale and the function of the organization. I’ve actually lived through this a few times now in my career and at different types of organizations. It always goes the same. New person makes big splash! Knocks some heads! Things are going to change around here ya see! And then boom. Next thing you know they are either out the door or at least out of the corner office. In their wake are the stressed out and shell-shocked team they leave behind.

Well, apparently this is how baboons normally live–knocking heads and going out of their way to stress each other out. This weekend I watched the National Geographic/Stanford University documentary called Stress: Portrait of a Killer. The major focus of the documentary was the work of Dr. Robert Sapolsky who has spent decades studying the physiology of stress. According to Sapolsky, baboons live in a very highly structured social hierarchy. They spend a few hours foraging a day, and then the rest of their time looking for ways to harass one another. And according to the research, the higher up you are in the hierarchy, the less stressed and healthier you are, and the lower you are the more stressed and less healthy you are. This research was also backed up in the documentary by some human research done in Great Britain among bureaucrats in the famous Whitehall study. The higher up…the less stressed the lower…the more stressed. This stress can cause cardiovascular problems, ages you faster and may also cause you to carry fat in “bad” places on your body.

But something interesting happened with the baboon troop that Sapolsky followed. The troop was foraging at a garbage dump and the higher up males who had the most access to the “choice” garbage accidently ingested tainted meat and died, leaving behind the females and the lower level males. The troop did not collapse. In the absence of the higher-up males–who happened to be the biggest bunch of jerky primates you can imagine (and if you don’t believe me check out Sapolsky’s book Memoir of a Primate), the females and the more “nice guy” baboons somehow made a change. They shifted the troop away from harassing one another. Now new males did move in–adolescents wandered in from different troops, would try to impose the old ways and eventually within six months would realize their jerkiness wasn’t tolerated and simply became “better” males.

I’m lucky to have also seen this happen in some of the organizations I’ve worked in. It is amazing what a calm, level-headed leader who expects a lot from their team and yet doesn’t pick on people can accomplish. And how much more worthwhile your work can feel under their guidance.

So how do you counteract the bad baboons? How can you counteract the stress in your life?

According to the documentary, bad stress can be counteracted by a couple of actions–connecting with others and by feeling you have more control over your situation. According to Nobel Prize winner Dr. Elizabeth Blackburn, mothers of disabled children live extremely stressed lives which then lead to shortened telomeres (which is a whole other interesting subject) and therefore significantly shortened lives by premature aging. But this stress can be alleviated by what? Connection with others in similar situations. Simply meeting and talking with other mothers of disabled children alleviated stress.

So when faced with the baboons at work–connect and talk and help others. And find a way to gain back control. That study of bureaucrats also showed that when people feel they have a sense of control over their situation or that things are fair or there is justice at work–this can also counteract the bad stress and make a healthier workplace for all.